You can spice things up with a joke! but overall the most important thing is that the customer feels important! likeable! and confident that they are doing the right thing by doing business with your brand.
Ask for referrals
Supporting referrals actually means that you want your customers! if they are obviously satisfied! to recommend your brand to their friends! family or anyone who can bring even more money to your business.
This word-of-mouth initiative has proven to be fruitful! so why not include it in the entire order confirmation process right now?
You can do it in a nice! friendly way and in a way that your customers don’t see it as an obstacle to reading the email at all.
For example! Ghostbed politely asks for references on their website! and c level contact list you can do the same at the end of your order confirmation email.
Statistics Word of mouth is the main
factor why 20% to 50% of people who shop online actually decide to make a purchase ! so don’t think twice before including this element in your order confirmation email.
and add a short sentence or two that will draw them in and convince them that sharing ikea: segmented welcome email for greater personalization your brand with their friends is actually a great idea.
If you have no idea how to get started! check out this list of reference programs software .
Try to get product reviews
Product reviews are very important because most potential customers will look at the experiences of existing users before making purchases.
So! it is your job to try to collect as many legitimate can present reviews as possible and a couple of things you should do are:
- Create a survey
- Be specific with your questions
- Find the right time to ask for reviews
- Reward those who leave a review with a coupon
- Say “Thank You”
Be concise! clear and try to respond to both positive and negative reviews! if there are any.
The more reviews you collect ! the better your online marketing will philippines numbers be! which is another added benefit of an effective order confirmation email.
To sum up
Online shopping doesn’t have to be stressful at all! and now there’s another helpful thing that can make shopping a pleasant experience for your customers: an order confirmation email.